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Welcome to Hawaiʻi Farm-to-Car
by Hoʻōla Farms 

An online farmer's market where customers can purchase local food and value-added products. Orders can be picked up at our weekly distribution sites.

🛒 CLICK HERE TO SHOP!

⭐️ HOW IT WORKS:

WE ARE NOW ACCEPTING SNAP-EBT!

💳 HOW TO SHOP WITH SNAP:

  1. On the left side of the shopping page, click 'Attributes' and then 'SNAP Eligible' to see qualified products. Clicking only 'Double Up Food Bucks Eligible' will display DaBux eligible items.

  2. Once you've filled your cart, make sure to CONFIRM your order. You will be asked to enter a valid credit card for any NON-SNAP items in your order and/or the market fee.

  3. IMPORTANT: At checkout, you must select your 'Preferred Payment Method' to reflect how you intend to pay for your SNAP-Eligible items. If you do not select SNAP/EBT, your credit card will be charged on Monday and we will not be able to use your SNAP card during pickup on Wednesday.

  4. Bring your SNAP card with you to pick up your order. We will run your card in person at pickup. Be sure the correct payment preference is selected before hitting the “Confirm Order” button.

  5. If you place an order but do not come to pick it up or make other arrangements, your credit card will be charged. 

    For any questions, please email us: hawaiifarmtocar@hoolafarms.org


❓FAQ:

What is the refund policy?
Customers are responsible for checking their items at the time of pickup. If an item is unsatisfactory at that time, it can be removed from the order, and store credit will be issued. Refunds must be requested within 48 hours of pickup using our Return & Refund Request Form 

For requests made outside our regular pickup hours, a clear photo or video of the issue is required. Requests submitted after Friday of the same week will be reviewed on a case-by-case basis.

Eligible refund or store credit requests will be processed within 2 business days.

Please note: No refunds will be given for items left behind at the pickup site or for missed pickups.

What if I can’t pick up my order?

If an emergency prevents you from picking up your order on Wednesday, please contact us as soon as possible. A $20 fee will be charged to arrange an alternative pickup time.

What if I want to add to my order?
Since orders will be paid for at the time of confirmation, you won’t be able to edit and add to an existing order. You will be able to place an additional order within the same order window.

What if I want to remove an item from my order?
Once your order is confirmed, individual items cannot be removed. To make changes, you’ll need to cancel your entire order and place a new one.

Please note: Canceling your order does not guarantee that the same items will still be available when you reorder. Items are only reserved once your order is confirmed.

Can I cancel my order?
Yes — you can cancel your order any time before Monday at 6 PM. Since payment is collected at the time of confirmation, refunds for canceled orders will be processed within 2 business days.

After 6 PM on Monday, all orders are final. Orders cannot be canceled or refunded after this deadline.

What happens if an item I ordered is canceled?
If an item in your order is not available, your account will be credited, and you will receive an email confirmation. The credit will be used on your next order. If a refund is preferred, please contact us to make that request.

What if I pay with SNAP/EBT?
We will run your SNAP/EBT card at the time of pickup/delivery for all eligible items. Payment for non-SNAP eligible items is still due before pickup and will be charged to the card on file. 
Be sure the correct payment preference is selected before hitting the “Confirm Order” button.


👩🏽‍🌾 HEY FARMERS!

Interested in listing your products on our online marketplace? Please fill out this form!

🤙🏽 VOLUNTEERS WANTED:

Would you like to volunteer with us on distribution days? Click HERE for more info!

Check here for the latest updates; follow us on Facebook and Instagram for additional info.